Privacy Policy

Last updated January 2026

This policy explains how Roam Rome, operated by Nexa Holdings LLC, uses your information when you inquire, plan, or travel with us.

Information We Collect

• Contact & Trip Details: name, email, phone, dates, party size, preferences, messages.
• Operational Data: booking notes, confirmations, reservation details.
• Technical: basic analytics and anti-spam measures to protect the contact form.

How We Use It

• Respond to inquiries and design itineraries.
• Coordinate reservations, tickets, guides, and transport.
• Improve the site (aggregate analytics) and prevent abuse.
• Comply with legal, tax, and accounting duties.

Sharing

We share only what’s necessary with: email delivery (Resend), payment processors (if used), and local vendors who fulfill services (restaurants, drivers, licensed guides). We do not sell personal data.

Cookies & Anti-Spam

The site uses cookies for basic analytics and anti-spam protection on the contact form. You can manage cookie preferences via the notice displayed on first visit.

Retention

Inquiry/itinerary records are generally kept up to 3 years (or longer if required by law). Vendor invoices/receipts are retained for the statutory period.

Your Choices

• Request access, correction, or deletion: hello@roamrome.net
• Opt out of optional marketing at any time (if used).

International Transfers

Data may be processed in the U.S. and by vendors in Italy/EU to arrange services, with appropriate safeguards.

Security

We use reasonable administrative and technical measures. No method of transmission or storage is completely secure.

Changes

We may update this policy; the date above reflects the current version.

Contact

Privacy questions? hello@roamrome.net